Privacy Policy

Information we collect

When you use our contact form, we may collect your first and last name, email address, mobile number, home type, selected energy topics, your message, and the SMS categories you choose. We also receive basic technical data such as browser type and pages visited.

How we use information

We use information to respond to your questions, deliver the resources you request, send the text message categories you selected, and improve our content.

SMS communications

If you opt in, we send only the categories you chose: marketing texts sharing energy-saving ideas, seasonal efficiency resources, featured homeowner tools, and new content, and/or account notifications confirming your subscription, delivering requested reminders, and providing messaging preference updates. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are never sold, shared, rented, released, or transferred to contractors, service providers, lead aggregators, or third-party marketers for marketing or lead generation.

When you opt in, we may record your phone number, selected category, consent timestamp, source page, disclosure version, and browser user agent as a record of your consent.

Cookies and analytics

Our website may use basic cookies and similar technologies needed to operate and understand use of the site. You can control cookies through your browser settings.

Data retention

We keep information only as long as needed for the purposes described here or as required by law, including records of SMS consent and opt-out.

Your opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any text to stop messages. Reply HELP for help. You may also email support@wattwiseresidence.com to request access to or deletion of your information.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy. Changes take effect when posted on this page.

Contact information